Choose a period
In the KPI dashboard, select one of the available periods: the past 3, 6, 12 or 24 months. The heatmap shows the geographic density of reports received during that period.
For municipal planning and administration
See where everyday issues build up.
See where reports cluster across your municipality and follow how the overall totals change from month to month.
See the workflow
For everyday work on site
Turn individual steps
into a clear workflow.
The heatmap shows where reports with a location were concentrated during the selected period. Your administration can use these patterns to decide which places to investigate. The monthly chart compares new and resolved reports across the whole municipality, bringing geographic concentrations and the overall trend into view.
One possible workflow
Look more closely at places
Look more closely at areas with many reports. Review the individual reports and the situation on site before planning action. Few reports do not necessarily mean that an area has no problems.
Follow the monthly trend
The line chart shows how many reports were received and resolved each month. It describes the trend across the whole municipality and helps with planning further work.
- Geographic report density shown as a heatmap
- Analysis for the past 3, 6, 12 or 24 months
- Monthly chart of new and resolved reports
- Analytics available to signed-in people with permission
Any more questions?
Good to know.
Are analytics and key metrics already available?
Yes. The KPI dashboard is part of the platform. It shows new and resolved reports, response and resolution times, and breakdowns by category or department. What the figures can tell you depends on the data recorded; missing timestamps are identified.
Open in the FAQCan different teams have different access?
Yes. Roles and individual permissions can be managed, while departments reflect who is responsible for the work. You can decide who may handle reports, manage inventory or view particular folders.
Open in the FAQHow do people find out what happens to their report?
After submission, they receive a confirmation with a private link. They can use it to follow progress or withdraw their report. Email notifications can also be used when the relevant contact details have been provided.
Open in the FAQMade for these places, too
More use cases.
The next step
See for yourself.
Your field, scale and suitable plan: the key facts for your project. A live video demo is available if you would like one.