A loose wooden slat or broken glass beside the sandpit is often noticed by the people already there. The public asset page lets them read the visitor guidance and alert the responsible team. Their report is already linked to the right playground.
Care for the next visit.Illustrative scene · AI-assisted
After the scan
Get informed. Then get involved.
A QR code opens the public asset page. People can find information about the place and start a report if needed.
Example · Public asset page
Caretaking and public works
Playground by the kindergarten
Welcome to our playground. Please be considerate of others and leave the area clean. Have you noticed damage or litter? Let us know.
Example: guidance for visitors is included in the asset description.
One possible workflow
01
Find information at the entrance
The QR code opens the playground’s public page, with its description and published pictures. Your team keeps the visitor guidance up to date there.
02
Report what you notice
Parents and carers open the report form on the same page. The playground and its saved location are already linked. An optional photo helps explain the problem.
03
Respond as a team
The caretaking or public works team takes on the report, assigns responsibility and priority, and records the work. The person who submitted it can follow its status through their private report link.
Can a QR code show information before someone reports an issue?
Yes. A QR code can open the public asset page. Visitors see its name, description, responsible departments and approved images. You can share playground guidance or construction project information, for example. An action on that page opens a report linked to the same asset.
Do we need to replace the QR code when information changes?
No. As long as the asset and QR code remain active, the existing code continues to lead to the same asset. Your team can maintain its description and images in the platform. Updated information appears the next time the page is opened, without reprinting the sign.
Do people need an app or an account to submit a report?
No. A QR code or link opens the form directly in the browser. Residents, staff and tenants can submit a report without installing an app or creating an account.
How do people find out what happens to their report?
After submission, they receive a confirmation with a private link. They can use it to follow progress or withdraw their report. Email notifications can also be used when the relevant contact details have been provided.